Diploma In Airline Services

This programme is suited for those wishing to build a successful career in the Airline Services industry (or in any service-related industry in general). Students will be given specialised training to gain the right professional knowledge, skills, and attitudes required by the airline service industry in order to serve their customers well. The range of professional skills include effective communication and how to handle various forms of customer contacts; in-depth understanding of how the airline industry actually works; how to adapt to various social styles and cultural differences posed by airline customers. Students also undergo in-flight service training at AACE (a training centre for Airasia air steward & stewardess).