TMC Academy

Vision

The Global Academy that develops leaders of tomorrow

Mission

Delivering high quality industry relevant skills for global careers

Values & Desired Culture

Harmony

We foster an environment in which students and staff can engage with confidence.

Innovation

We support continual improvement and creativity to promote innovation.

Integrity

We strive to build trusting relationship through honesty and fairness in all our endeavours. We treat every individual with dignity and respect.

Professionalism

We aim to provide the highest quality performance and productivity in all of our programmes and operations.

Culture

A professional and innovative organisation that promotes integrity and harmony amongst students and staff

Tagline

Every Step with You

Why TMC Academy

TMC Academy - Technology, Management and Communications - was founded in 1981 under the brand TMC Education Corporation. It was then privatized as a separate entity in 2018 and Mr John Lee assumed the appointment of Chief Executive Officer.

Over the years, TMC designed a variety of courses based on the economic demand and partnered with overseas universities to provide Postgraduate study opportunities. Today, Students are offered programmes in various disciplines and levels.

Quality Education

Our Commitment

TMC’s quality journey was formalised when TMC obtained the ISO9001:1994 award in 1997 for the Course Design and Development for the Diploma in Business Administration and Marketing programme. Soon after the new standard of ISO was introduced, TMC once again lived up to its quality commitment by obtaining the ISO9001:2000 award in 2002. At that time, the scope of certification was widened to include Design and Delivery of Proprietary/Non-Proprietary Programmes, Administration and Conduct of Distance Learning Programmes and Provision of Support Services. In 2009, TMC successfully converted to the new ISO9001:2008 standard, with the same scope of certification but over a wider coverage due to additional schools within TMC. TMC decided to discontinue the ISO certification in 2015 since the EduTrust certification is more relevant to an educational institution.

In 2004, TMC was awarded the Singapore Quality Class (SQC) award and soon after the SQC for Private Education Organisation (SQC-PEO) Certification by SPRING Singapore. This award is highly regarded in Singapore and the neighbouring Asian countries. It paved the way for TMC to venture more aggressively into the Asia-Pacific market by bringing in more international students to study at TMC. The certification was renewed in 2007 for another 3 years.

In 2005, we further demonstrated our commitment to quality when TMC was awarded the CaseTrust for Education certification by CASE Singapore. This certification is awarded to PEOs in Singapore that are committed towards maintaining a high level of good business and customer practice. In 2009, TMC successfully renewed the CaseTrust for Education certification.

Service Quality Target

1. Respond to feedback within 1 working day.
2. Resolve complaints /disputes within 21 working days.
3. Final year exam results to be released within 4 weeks from the last day of examination.
4. Refund to be processed within 7 working days.

Student-to-Teacher Ratio

TMC Academic Board approves and adopts the following:

1. Hawthorn Language School: average student-teacher ratio of 22:1
2. Other schools: average student-teacher ratio of 40:1
3. Class size up to 20 for computer lab sessions
4. Class size for training rooms:

• Food and Beverage – 18 to a maximum of 25
• Accommodation – 5 to a maximum of 16
• Mass Communication – 9 to a maximum of 15
• Psychology classroom – up to 13
• Counselling room – up to 3

1. Class size up to 65 for theory sessions

Note: The English modules in Certificate in Foundation Studies and Foundation Diploma for Tertiary Studies are also equivalent to the Hawthorn Certificate in English levels. The average student-teacher ratio of 22:1 applies for these English modules in proprietary courses.